Shipping Policy

Thank you for shopping with How 'Bout Them Threads 🤍

All items are made to order and created just for you. Please review the details below regarding our processing and shipping times.

Processing Time

All orders are processed within 5–7 business days (Monday–Friday, excluding holidays).

Processing time is the time it takes to create your item before it is shipped. This includes embroidery, quality checks, and packaging.

Shipping Time

Once your order has been processed and shipped, delivery times will vary depending on your location and selected shipping method.

Estimated shipping times:

• Standard Shipping: 2–5 business days

Please note that shipping estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package's progress.

Local Pickup

Local pickup is available in Stanley, North Carolina. Customers selecting local pickup will be contacted when their order is ready.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delays & High Volume

During busy seasons, holidays, or sales events, processing times may be slightly extended. We appreciate your patience as each item is made just for you.

Lost or Stolen Packages

How 'Bout Them Threads is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If this occurs, please contact the carrier directly for assistance.

Contact Us

If you have any questions about your order, please contact us at:

howboutthemthreadsembroidery@gmail.com

Thank you for supporting our small business!